FAQs
General
What is Hemieva?
Hemieva is a D2C Indian brand offering clean, clinically tested skincare and haircare solutions, focused on rapid results and suitable for Indian concerns like sun, pollution, and pigmentation.
Are your products cruelty-free and vegan?
Yes, all Hemieva products are vegan and never tested on animals.
Where are Hemieva products manufactured?
Every product is formulated and made in India.
Are your products pregnancy-safe?
Yes, Hemieva products are crafted to be safe for use during pregnancy. If you have concerns, consult your doctor.
About Products
How many products do you offer?
Hemieva currently has two hero products: the 10% Vitamin C Face Serum and the Night Glow Hair Cream.
Are your products suitable for all skin and hair types?
Yes, both products are designed to be gentle, pH-balanced, and effective for all skin and hair types—including sensitive and color-treated.
Are your products dermatologist approved and clinically tested?
Yes, both formulas undergo clinical testing and are approved by dermatologists for safe daily use.
Are your products free from parabens and sulphates?
Absolutely. All Hemieva formulas are made without parabens, sulphates, heavy fragrances, or harsh chemicals.
Usage & Results
How soon will I see results?
Many users notice brighter skin or healthier hair in just a few days. Full benefits are typically visible within 2–4 weeks of consistent use.
Can I use Hemieva products daily?
Yes! Both the Vitamin C Face Serum and Night Glow Hair Cream are gentle enough for daily (or nightly) use.
Are your products safe for sensitive and acne-prone skin?
Yes, the gentle and pH-balanced formulas are suitable even for sensitive and acne-prone skin and scalps.
Purchasing, Offers & Orders
How do I order Hemieva products?
Shop directly through our official website for the latest offers and authentic items.
How can I track my order?
You will recive order tracing link on your mail and what's app for tracking order.
What payment options are available?
Multiple secure payment methods are accepted, including credit/debit cards, UPI, and net banking.
Do you offer returns or refunds?
Yes. Please refer to our “Refund Policy” page for details on our hassle-free return and exchange process.
Shipping
How quickly will I receive my order?
Orders are usually shipped within 1–2 business days. Delivery times vary by location but are typically completed within 3–7 days.
Is shipping secure and safe?
All Hemieva orders are packed and shipped with care to ensure products arrive safely and securely.
Contact & Support
How can I contact Hemieva for support?
Reach out using our website Contact Us form. Our customer care team will get back promptly.
Where can I find more product usage tips or information?
Visit our Blog or follow Hemieva on Instagram and Facebook for expert tips and updates.